l called them 3 times in the past 2 days and each time they say they will call me back and here it is 8 hours later and still no call, everytime. is there anyway l can get a free phone out of them. totally disragarding to the consumer.

ok well first you're under the TOTALLY wrong catergory.
but anyways.
i had a similar problem with verizon.
they dont wanna help people.

Are you calling from an Infiniti? Try calling from a BMW.

l dont think so unless you sign up for another plan..